Cancellation & Refund Policy

At WTM Sales Corporation, we strive to provide top-notch social media services to our clients. We understand that circumstances may arise that require the cancellation of services or a request for a refund. Please review our cancellation and refund policy below to understand the procedures and conditions associated with these requests.

Cancellation Policy:

1. Cancellation of Services:
   Clients have the right to cancel their services with WTM Sales Corporation at any time. To initiate a cancellation, please contact our customer support team through email at cancellations@wtmsalescorp.com. Please provide your account information and the reason for cancellation.
2. Cancellation Fees:
   Depending on the type of service and the terms of your agreement, cancellation fees may apply. These fees will be communicated to you at the time of cancellation and are designed to cover any costs incurred up to the point of cancellation.
3. Notice Period:
   Some services may require a notice period for cancellation. Please refer to your service agreement or contact our customer support team for specific details on the notice period applicable to your services.

Refund Policy:

1. Refund Eligibility:
   Refunds may be considered under the following circumstances:
   – Failure to deliver promised services.
   – Unsatisfactory service quality.
   – Service cancellation within any applicable refund period.
2. Refund Request Process:
   To request a refund, please contact our customer support team at refunds@wtmsalescorp.com or email us at wtmsalescorporation@gmail.com. Provide your account information, details of the issue, and any supporting documentation. Our team will review your request and respond within a reasonable timeframe.
3. Refund Period:
   Refund eligibility periods vary based on the type of service. Please refer to your service agreement or contact our customer support team for information on the specific refund period applicable to your services.
4. Refund Methods:
   Refunds, when approved, will be processed using the original payment method. The processing time may vary depending on your financial institution.

*Important Note:*
Please be aware that certain services may not be eligible for cancellation or refund. Refer to your service agreement or contact our customer support team for clarification on specific terms related to your services.

*Contact Information:*
– Email Support:
– Cancellations: cancellations@wtmsalescorp.com
– Refunds: refunds@wtmsalescorp.com

Thank you for choosing WTM Sales Corporation. We value your satisfaction and are committed to addressing your concerns in a fair and transparent manner.